Three Ways A Translator Can Help You With Your Non-English Speaking Clients
When you own a consulting business, it is important to make sure that you can constantly communicate with your clients, regardless of what language they speak. When you work in an area that has a high concentration of Russian families, it is important to use a translator to make sure that all potential customers can fully understand the consultations that you are giving them. The guide below walks you through a few ways that a translator can help you reach more clients on a regular basis.
Have All Contracts Translated
The first thing you need to do is have all of the contracts that you use with your clients translated into their first language. This ensures that they understand all of the ins and outs of the contracts. If you chose to have someone sign a contract that is in their second language, there is a chance that they could not understand what they are agreeing to. If they do not understand what they are signing, the person cannot be contractually obligated to keep the agreement.
Have All Emails Translated
When you have a consulting business, there is a good chance that you will need to contact the customers by email from time to time. When this happens, you can send any emails that you plan to send to the customers to the translators. The translator will then be able to translate all of the emails for you so that you and your clients can know exactly what is being said at all times.
Have Conversations Translated
If you have customers who do not speak any English, you can have the translator sit in with you during meetings to translate what you and your clients are saying. Having conversations translated on the spot will ensure that no one gets confused with the information that is being presented to them. You need to schedule the meeting in advance to ensure that your translator can be present at the exact time and day you need him or her to be.
When you hire a translator, be sure to have a non-disclosure agreement for the translator to sign. This will ensure that everything the translator sees will not be shared with anyone to keep your client's information protected and secure. The translator may also have you sign an agreement that states that you will not hire any other translator to translate for your company for a specific period of time.
For more information on hiring Russian translators, contact a Russian translation company.
